Backup Operations

Plan required

Backups are available only on the Premium and Enterprise plans. Freemium accounts cannot back up, restore or schedule backups.

This page describes how to back up and restore resources from the Ametnes console. To understand how backups, schedules, storage, and retention work, see Backups.

Before you start

• The resource must be READY, INITIALIZED, or STOPPED to back up or restore.
• A schedule can be created only while the resource is not initializing, provisioning, or being deleted.
• Backup storage must be configured for the resource's service location.
• Your account plan must include backups.
• Only the root user can start a backup, restore a backup, or manage schedules.
• A backup briefly stops the resource; backups are quiesced only.
• Only one backup or restore can run for a resource at a time.

Find backups

Backups appear in two places in the console:

Location	What it shows
Backups in the project menu	All backups for the current project. Use the search and filters to find a resource or date range.
Backups tab on a resource	Backup runs and schedules for that resource.

The backup list shows the resource, when the backup was created, and its status.

Status	Meaning
INIT	The backup is queued or in progress.
READY	The backup completed and can be restored.
ERROR	The backup failed.
DELETING	The resource was deleted and its snapshots are being removed.
DELETED	The snapshots were removed.

Back up a resource now

Use a manual run when you need a recovery point outside the schedule.

1. Open the resource and select the Backups tab.
2. Select Back up now.
3. Confirm the operation.
4. A new backup appears in the list with status INIT.
5. Wait until the status changes to READY. Refresh the list if needed.

If Back up now is not available, you are not the root user or the service location has no backup storage configured.

Create a schedule

A schedule creates backups automatically at a fixed interval.

1. Open the resource and select the Backups tab.
2. In the Schedule section, enter a name for the schedule.
3. Choose a Frequency: Daily, Weekly, or Monthly. The default is Daily.
4. Choose a Retention period: 7, 14, 30, 90, 180, or 365 days. The default is 30 days.
5. Leave Enabled on and select Create schedule.

The schedule shows its next run. Toggle Enabled to pause or resume it. Disabling the schedule stops future backups but does not delete existing backups. Deleting the schedule also leaves existing backups in place.

Restore a backup

1. Open the resource and select the Backups tab, or open Backups from the project menu.
2. Find a backup whose operation is Backup and whose status is READY.
3. Select Restore.
4. Confirm the operation.

A restore is itself a run, listed with the operation Restore. The resource stops while the data is restored and then starts again. Wait for the restore to finish before using the resource, and verify the data afterwards. The resource's storage must be large enough to hold the restored data.

Restore into the same resource only. Restoring into a new or different resource is not supported.

Delete a backup

You can delete a run while its status is READY or ERROR.

1. Find the backup in the resource's Backups tab or on the project Backups page.
2. Select Delete.
3. Confirm the operation.

The snapshot remains

Deleting a backup removes the record from the console. It does not remove the snapshot from the backup repository yet. Deleting the resource removes its snapshots.

Troubleshooting

Symptom	What to check
Backup stays in INIT	The location agent may be offline or backups may be disabled for the location.
Backup ends in ERROR	Open the backup to read the error. If it is not actionable, contact support with the resource name and backup time.
Back up now is not available	You are not the root user, or the location has no backup storage configured.
Restore cannot start	The selected backup must be READY and must belong to the same resource.
Restore fails	Confirm the resource has enough storage for the restored data.